To Hell with EA and Harmonix

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To reiterate, to hell with Electronic Arts and Harmonix. Nine days ago, my wife and I purchased Rock Band, which is basically a spin-off of Guitar Hero but with drums and a microphone in addition to the guitar.

Day 1: The guitar worked fine and the game was awesome.

Day 2: The guitar started to double strum and sometimes not respond to a strum at all. Frustrated, I looked on several gaming sites to see if anyone else was having the same problem. To my suprise, a lot of people were. I visited EA's website and ordered a new guitar under warranty.

Days 3 through 7: Drummed like a mofo and waited for my new guitar.

Day 8: Received my guitar via ups, started playing again and sent my old one back.

Day 9: Wife realizes that guitar will not activate overdrive (basically like star power in GH)

Day 10: Call in to EA to try to get some compensation and order a new guitar. Told that a supervisor is not on duty to talk to and given a UPS tracking number for guitar number three. Also promised a call from a supervisor the next day.

Day 11: No call from a supervisor. Try to track my order on UPS, does not come up. Call in to EA to see what is going on, order has been cancelled for some odd reason that they cannot explain. Get a new tracking number, then transferred to a supervisor. The supervisor was a very, very rude little bitch who offers me a $20 coupon. I decline, asking for a free game since we spent 170 on a piece of shit that has not worked since we got it. Lady continues to be a bitch, no free game. Offer bitch a Merry Christmas. Call over. Immediately e-mail EA to let them know how pissed I am.

Day 12: Waiting on a response.

I have loved EA games since the days of the Super Nintendo. I buy NCAA Football and Madden every year for every system that I have had, but now I am super-pissed. I am going to boycott EA games because I feel it is totally irresponsible to send out a piece of shit game, then when two guitars go defective to not do a damn thing about it. I would encourage all of you readers out there to do the same. Irresponsibility should not be tolerated.

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This page contains a single entry by published on December 12, 2007 11:49 AM.

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